Privacy Policy
Your privacy matters to us. Learn how QuantSult collects, uses, and protects your personal information.
QuantSult is committed to safeguarding your personal data. This policy outlines what information we collect, why we collect it, how it is used and protected, and the rights you have regarding your data. We do not sell your personal information to third parties.
- 1. Introduction
- 2. Information We Collect
- 3. How We Use Your Information
- 4. Cookies & Tracking Technologies
- 5. Third-Party Services
- 6. Data Sharing & Disclosure
- 7. Data Retention
- 8. Your Rights & Choices
- 9. Data Security
- 10. Third-Party Links
- 11. Marketing Communications
- 12. Changes to This Policy
- 13. Contact Information
1. Introduction
QuantSult ("we," "us," or "our") is committed to protecting your privacy and handling your personal data with transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at quantsult.com (the "Site") or engage with our professional construction support services.
We believe in keeping things clear and straightforward. This policy applies to all information collected through our Site, email correspondence, and any related services or communications.
Your Consent
By accessing or using our Site, you agree to the collection and use of information as described in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the Site.
2. Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us through direct interactions, including:
- Project quote and acquisition requests — your name, email address, phone number, company name, project or property details, and any files you upload
- Direct email, phone, and WhatsApp correspondence — any information you include when contacting us
- Mailing list subscriptions — your email address and communication preferences (if applicable)
Automatically Collected Information
When you visit our Site, certain information is collected automatically through standard web technologies:
- IP address and approximate geographic location
- Browser type, version, and language preferences
- Operating system and device type
- Referring URLs and search terms that led you to our Site
- Pages viewed, time spent on pages, and navigation paths
- Access dates, times, and session duration
Why We Collect This
Automatically collected data helps us understand how visitors use our Site, improve performance, and deliver a better experience. This data is typically aggregated and not used to personally identify you.
3. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Responding to your inquiries, quote requests, and service questions
- Providing project Drawings, Estimates, Bid proposals, and professional consultations
- Communicating with you about ongoing projects and service updates
- Improving our website content, functionality, and user experience
- Analyzing Site usage patterns to optimize performance and navigation
- Sending relevant service information and project-related updates (with your consent)
- Detecting and preventing fraudulent activity or misuse of our Site
- Complying with applicable legal obligations and regulatory requirements
We process your data only when we have a lawful basis to do so — typically to fulfill a service you have requested, to pursue our legitimate business interests, or with your explicit consent.
5. Third-Party Services
Our Site uses trusted third-party services for hosting and email delivery of form submissions. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
- Website hosting and related infrastructure for serving the Site
- Email delivery for project quote and property acquisition requests
- Vercel Analytics for privacy-oriented, cookieless (or first-party) measurement of page views and conversion events such as estimate requests, phone taps, WhatsApp taps, and plan uploads
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Our general retention practices include:
- Quote and acquisition requests — retained for up to 3 years to support ongoing client relationships and project references
- Uploaded plan sets and project files — retained with the related request for up to 3 years, or deleted earlier on verified request when no longer needed for the engagement or legal obligations
- Email correspondence — retained for the duration of the business relationship plus a reasonable archival period
- Essential cookie, session, and analytics event data — retained according to each technology's designated lifespan (session cookies are deleted when you close your browser)
File uploads and confidentiality
Files you upload (including drawings and specifications) are used only to scope, price, and deliver the requested work, or to respond to your inquiry. Plans are handled with access limited to personnel involved in the request. An NDA is available on request. To request deletion of uploaded files, contact us at the email below.
When personal data is no longer needed for its original purpose, we securely delete or anonymize it using industry-standard practices.
8. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Right of Access — request a copy of the personal data we hold about you
- Right of Correction — request that we correct inaccurate or incomplete personal data
- Right of Deletion — request that we delete your personal data, subject to legal retention requirements
- Right to Opt Out — unsubscribe from marketing communications at any time
- Right to Data Portability — request your data in a commonly used, machine-readable format
- Right to Restrict Processing — request that we limit how we use your data in certain circumstances
Response Time
We will acknowledge your request within 4 hours and provide a substantive response within 30 days. If additional time is needed, we will notify you of the reason and expected timeline.
9. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Access controls limiting data access to authorized personnel only
- Regular security reviews and updates to our systems and practices
- Secure storage of personal information with appropriate safeguards
Important Notice
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents that may occur.
10. Third-Party Links
Our Site may contain links to third-party websites, applications, or services that are not owned or controlled by QuantSult. These links are provided for your convenience and informational purposes.
We have no control over — and assume no responsibility for — the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any external websites you visit through links on our Site.
11. Marketing Communications
With your consent, we may send you occasional communications about our services, industry insights, and company updates. We respect your inbox and will not send excessive or irrelevant messages.
You can manage your communication preferences at any time:
- Unsubscribe from marketing emails using the "unsubscribe" link at the bottom of any promotional email
Transactional Communications
Please note that opting out of marketing communications does not affect transactional messages related to active projects, quote requests, or service inquiries you have initiated.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the "Effective Date" at the top of this page.
Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@quantsult.com or by calling +1 (227) 204-9141.